1. Principle
Subscriptions provide immediate access to digital content upon payment.
2. Refund Policy
Strict option: No refunds are issued once access to the content has been granted, except in cases of billing errors.
3. Cancellation
You may cancel your subscription at any time. Access will remain active until the end of the paid period (non-renewal).
4. How to Request
Please send an email to [Contact Email] including:
- Your full name
- Account email address
- Payment date
- Reason for the request
📌 Note: In Canada, there is no general legal obligation to accept returns by default for digital services. The primary requirement is to clearly display your policy and apply it consistently.